PRIVACY POLICY

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All the information collected through the website of TriStarEmb is the property of TriStarEmb, We assure you that nobody can access our secure portal of data collection Only we have the access to the information which is provided to us by the customer as their own (information and data like Contact Name, Company Name, Email, Phone No, Address Billing: Name on credit card, Type & Number, Expiration Date and Billing Address Inquiries Details about design or general inquiries requested.) during the registration process with TriStarEmb. We might receive information about you from other sources and add it to the information in your account. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

We use the information provided by our customers primarily to contact them. We may further follow up or contact the customer for the service feedback and/or to inform him/her of available or upcoming services, promotion or packages via phone call or electronic mail service (Email). Also, we may keep sending you a periodic newsletter if subscribed or unless the customer has explicitly requested us to not to do so. Further, we have already mentioned that data and information collected by TriStarEmb is NOT for Sale to other customers in any form.

Customer reserves the right to direct us to help provide him/her with the work, the way he expected from us Also, the customer has the right to ask us to inform him of information that we have stored in our database and business records which were already shared while the registration process. A customer can request us to delete his personal data and information from our system and databases whenever he/she feels like and we shall comply with the instructions. Moreover, a customer can freely ask us to not to contact him or her for any marketing and advertising campaign as well.

We request you to keep us updated and share your updated personal and business information including Phone Number, Address and Email if they are changed.

TriStarEmb is fully committed to ensuring that your information is in secure hands. State of the art physical, electronic and managerial procedures are set up to secure the information provided by our customers and prevent any kind of loss, abuse, and modification of user data. The data is collected with the use of secure servers which encrypts all information. For further protection, we do not allow our Support Agents access to full credit card information. We never to share your password expect during the login process. Keeping the passwords and login information safe and secure is the customer’s responsibility.

Digitize logo orders are conveyed inside 4 to 6 hours. Vector orders are conveyed inside 6 to 8 hours. Surge digitizes logo orders are conveyed inside 4 to 8 hours. Modifications for vector craftsmanship and weaving digitizing are conveyed inside 2 to 6 hours. Digitizing or Vector orders got by 4.00 P.M. Focal Time Zone will be handled and sent throughout the following morning.

  1. Quotes: TriStarEmb is specialized in providing you with free digitizing quotations which further implies stitch count that is free of choice.
  2. Digitizing Order: TriStarEmb comes with a special offer of providing you with free 15000 stitches for the left chest as soon as you place very first digitized.
  3. Money Back Guarantee: If any customer dislikes the logo, TriStarEmb doesn’t ignore his decision rather it does respect his decision and liable to pay 100% cash back.
  4. Fast Turnaround Time: All the rush jobs are taken into consideration within the first 4 – 6 hours of the submission without adding any extra cost to it.
  5. Most Experienced Digitizers: It is obvious that for maintaining the name of such a big company, a team of highly skilled professionals is the basic need. So, no doubt TriStarEmb comes with a team of most experienced digitizers who provide you with best quality of digitized embroidery.
  6. Variety of Machine Formats: The basic software that TriStarEmb works on are Welcome and Pulse because of which it is able to provide you with almost all varieties ofmachine embroidery services and formats.
  7. Quality Assurance: provides you with original sew outs alongside the quality of the products undertaken by them.
  8. Professional Customer Support: The Bridge between a company and an individual depends upon the professionals associated with the company, and TriStarEmb has the profe3ssional customer support from 9am to 8pm from Monday to Friday.

Alongside providing the customers with required items, TriStarEmb also comes with certain terms and conditions and they request you to only make order if you agree to abide by the same.